Orders slip between other messages
Orders arrive mixed with questions and small talk. The one that got missed surfaces when the buyer chases it.
Transaction System
Orders from chat become records you can trust
Your team does not have to stop using a messaging app. What has to change is what happens after the order arrives.
What usually happens at the end of the month
This page is written for those who already tried an off-the-shelf app and then stopped using it.
The daily recap is retyped from chat
Someone spends part of every day copying chat into a spreadsheet. Typos travel with it and nobody checks.
Sales figures do not match stock
Sales are recorded in one place, goods leaving in another. The gap appears at the physical count.
Payment proof disappears in chat
A transfer receipt is sent and then buried. When the invoice is chased, nobody can show whether it was paid.
The team works twice
An app exists, yet the team keeps a private spreadsheet because the app does not follow how they work.
Nothing guards staged billing
The second and third instalment slip because nothing but human memory tracks them.
What changes once it is sorted out
Without forcing customers onto a different channel and without replacing every system at once.
Orders have one place to land
Wherever the order comes from, the record ends up in one place with a number, a status, and an owner.
Sales and stock move from one event
Goods leaving are recorded because the order changed status, not because someone remembered to log it.
Instalments and due dates remind themselves
What is not due yet, what is overdue, and what is paid are visible without searching.
Internal approvals leave a trail
Who approved what and when is recorded, so nobody has to ask who made the call.
One number for everyone
No more two versions of the recap between sales and the warehouse.
The messaging app can stay
The entry point is not forced to change. Only where the record ends up changes.
Scope of work
The first stage is deliberately small. What matters is that one class of mistake stops happening.
Order records
Order number, customer, contents, status, and change history.
Stock and outbound goods
Stock movement tied to order events, including manual adjustments that stay on the record.
Invoicing and payment
Invoices, instalments, paid marking, and payment proof stored against the order.
Approval flow
Internal approval steps that follow the rules already in force at your company.
Recaps and reports
Daily and monthly recaps plus exports for bookkeeping.
Roles and access rights
Separate access for sales, warehouse, finance, and the owner.
Cost and duration range
The exact figure follows a locked scope. What we can state now is the entry point and what moves your position inside the range.
Transaction and operations system
From Rp 25 million
Delivery in 4 to 12 weeks
The entry point and duration above follow the Web App Custom package already published on our website development page. The upper bound depends on the final scope and is written into the proposal before work begins.
Check the Web App Custom package on our website development pageWhat decides your position inside the range
Number of order channels
A single order channel is not the same as orders arriving from several channels at once.
Whether physical stock is involved
A service business needs no stock movement, and that removes a large part of the work.
How payment is accepted
Marking an invoice paid by hand is simpler than connecting to a payment provider licensed by Bank Indonesia.
Roles and approval steps
The more steps an order must pass, the more there is to test.
Condition of the data to migrate
A consistent spreadsheet moves faster than files whose shape changes every month.
Connections to other systems
Connecting to the bookkeeping or shipping system you already use adds work.
Case Study
Multi-workspace sales system
Sales and business operations sector
We built a sales system covering the deal pipeline, quotations, invoices, a document portal customers open without an account, per-role data scope, and payment. It is our own product rather than commissioned client work, and it runs in production. A single deployment holds many workspaces, with data separated at the database schema level.
- Deal pipeline with configurable stages
- Quotations and invoices rendered to PDF on the server
- Account-free document portal for approval and payment proof upload
- Payment through a provider licensed by Bank Indonesia
What matters here: the hard part is not building an order form, it is keeping one number the same across the system while many people change it at once.
See the full portfolioOther pages you may need
If your problem is not transactions after all, these three are closer.
Safety reporting and documentation system
For occupational safety reporting duties and safety training providers.
Clinic and medical record system
For healthcare facilities whose system exists but is not connected yet.
Website development
If what you need first is a public page rather than an internal system.
Questions that come up often
We tried an off-the-shelf app and it did not fit, what went wrong?
Usually not the app. Off-the-shelf apps are built from an average workflow, while what keeps your business running is often the step that is not average. When the two collide, the team picks the faster route and the system is abandoned.
Do we have to replace every system at once?
No, and we do not recommend it. What works most often is taking the one part that causes the most mistakes, fixing it, then checking whether the next part still needs work at all.
What if the team wants to keep taking orders in a messaging app?
That is fine. Forcing customers onto another channel is the fastest way to lose orders. What we tidy up is what happens after the order is received, not how customers reach you.
How much should the first stage cover?
Enough to stop the single most frequent class of mistake. If the first stage already touches five areas at once, the scope usually needs cutting again.
Can spreadsheet data be migrated?
Yes, as long as the columns are consistent. Files whose shape changes every month need tidying first, and that is separate work we list separately in the proposal.
Can the system accept payments?
Yes, through a payment provider licensed by Bank Indonesia. Registration and the agreement with that provider are in your own business name, not ours.
Who owns the source code?
The source code becomes fully yours once the project is complete and payment is settled.
Tell us about one order that slipped this month
One real example is more useful than a requirements list. From there we can point at the part to fix first.